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As the workforce becomes increasingly diverse, it is more important than ever to learn how to interact with many different people. This article explains more about human behaviour and provides some tips for communicating effectively with a diverse range of people.
Tags: intercultural communication
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Use this simple interactive self-assessement to test how culturally intelligent you are. Allow around 15 minutes for completion.
Tags: cultural intelligence | earley and mosakowski | personality | self-awareness
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Useful advice on what you might need to know to kick-start effective communication between cultures.
Tags: intercultural communication
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An article exploring the impact of language differences in non-verbal, verbal and written communication and the practical steps that can be taken to overcome these differences.
Tags: intercultural communication | communication barriers
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Producing material in an ethnic minority language involves a great deal more than simply translating the English version of the text. These top tips outline the key issues involved in producing the materials in ethnic minority languages and how to handle them.
Tags: diversity | equality | intercultural communication | ethnic minority
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An article providing information and guidelines on effective communication with people with disabilities.
Tags: interpersonal communication | disability | diversity
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A listing of words and phrases to remember when communicating with people with disabilities.
Tags: disability | culture
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All UK organisations have a legal obligation to meet the needs of blind and partially-sighted people when providing information. Here are some tips on how to do it effectively.
Tags: audio | disability | diversity | communication barriers
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An article exploring what it means to be culturally intelligent and why it matters.
Tags: earley and mosakowski | cultural intelligence | intercultural communication
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This article explores some of the more sensitive areas involved in the creation of publications for an intercultural audience, including language, style and graphics.
Tags: intercultural communication | writing
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A practical guide to giving business presentations to a culturally diverse audience.
Tags: intercultural communication | presentation | public speaking
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A group exercise designed to help a culturally diverse team begin to understand each other’s values. Allow around one hour for completion. No separate task sheet is required.
Tags: diversity | intercultural communication
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