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Problem-Solving

Image of hands and a puzzle

Problems can occur at any time, and solutions often need to be found quickly. This topic provides a selection of tools to help you identify the source of a problem, determine all the possible solutions and select the best option.

 

Problem-Solving Overview

 

This article provides an overview of one of the key leadership skills - problem-solving. It covers the basic process, useful tools and techniques and some of the common issues faced by problem-solvers.

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The Problem-Solving Process

 

Although problem-solving is something everyone does on a daily basis, many people lack confidence in their ability. Here we look at the basic problem-solving process to help keep you on the right track.

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Top Tips for Effective Problem-Solving

 

Following these top tips will help you approach problems effectively and identify appropriate solutions to them.

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Drill Down Decisions

 

Drill Down is a simple, yet highly effective, technique which can be used for breaking problems down into small, manageable chunks.

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An Approach to Creative Problem-Solving

 

Most approaches to creative problem-solving involve two kinds of thinking. Here we show you how to combine creative with critical thinking to come up with innovative solutions.

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Tim Harford on Solving Complex Problems - Extended Interview

 

In his book 'Adapt', economist and author Tim Harford looks at how complex problems are solved. Rather than sticking to a grand plan, or relying on so-called experts who seem to have all the answers, Harford advocates more trial-and-error approaches when it comes to solving problems. In this extended interview (running time 20 minutes), Tim offers practical advice for leaders on how they can become more experimental.

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Tim Harford on Solving Complex Problems (Highlights)

 

In his book 'Adapt', economist and author Tim Harford looks at how complex problems are solved. Rather than sticking to a grand plan, or relying on so-called experts who seem to have all the answers, Harford advocates more trial-and-error approaches when it comes to solving problems. These interview highlights with Tim (running time 13 minutes)offer practical advice for leaders on how they can become more experimental.

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Creative Problem-Solving Technique

 

A widely-used problem-solving technique which uses divergent and convergent thinking to arrive at an innovative solution which is also grounded in practicality.

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Appreciating the Problem - The Role of Appreciative Inquiry in Problem-Solving

 

Appreciative Inquiry (AI) is a commonly accepted strategic and change management tool pioneered by David Cooperrider and Suresh Srivastva of Cape Western Reserve University. In this article we look at how the tool can also be used to solve problems.

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Head or Heart - How Personality Affects Problem-Solving

 

The Myers-Briggs Personality Type Indicator is a world renowned model. In this article we look at how personality preferences affect the problem-solving process.

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Problem-Solving Sabotage

 

There are a number of things that can unintentionally hinder effective problem-solving. These top tips will help you remain vigilant to potential pitfalls and improve your chances of successful resolution.

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Method or Madness - Uses of the Scientific Method in Problem-Solving and Decision-Making

 

The processes of problem-solving and decision-making can be complicated and drawn out. In this article we look at how the scientific method, along with deductive and inductive reasoning can help simplify these processes.

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Rhyme nor Reason - Logic and its Uses

 

Logic is not a matter of opinion; there are specific principles and criteria involved. In this article we look at some of the principles of logic, and how to apply them to problem-solving and decision-making.

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4D Vision Problem Solving

 

Appreciative Inquiry (AI) helps us look at what is good and valuable about a particular situation, and to discover new possibilities and improvements. This exercise will help you to apply the theory behind Appreciative Inquiry to problem-solving. Allow 1 hour and 25 minutes for completion.

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Analysing Potential Problems

 

The ‘What if? technique is a quick and easy creative thinking technique that can help generate potential solutions to almost any problem.

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Jekyll or Hyde? What's your Problem-Solving Personality?

 

This light-hearted quiz uses the principles of the Myers-Briggs Personality Type Indicator to give you an idea of your preferred problem-solving style, and increase your understanding of the other problem-solving personalities out there.

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